Sue Wells Designs

Terms & Conditions...

1. Completed orders will be hand delivered FREE OF CHARGE within the Doncaster
    area. This is arranged when client has been invoiced.
2. Children’s Activity Packs are suitable for children aged 3-9 years. Allergies MUST
    be informed of in writing 8 weeks prior to the completion of your order. Sue
    Wells Designs will not be held responsible if a child has an allergic reaction from
    any sweets in the packs.
3. All prices are shown in UK pounds and include VAT. We accept Cash, Personal
    Cheque’s (made payable to MISS S J WELLS) Paypal Payments or Bank Transfer.
4. All cheques will be cleared before goods are delivered.
5. Sue Wells Designs do not accept payments by credit cards.
6. If your order is urgent, please phone or email to confirm delivery date prior to
    ordering.
7. Please note that due to each product being individually hand crafted by Sue Wells
    Designs, there may be slight variations to each design and therefore is not
    deemed faulty.
8. £2.29 return postage (per camera) payable to Truprint, when you send each film
    for processing.
9. Sue Wells Designs holds no responsibility for wedding camera processing
    problems or camera’s that may get lost in the postal service. Please contact
     ‘Truprint Customer Relations Department’ on 08707 200390 for any processing
    queries.
10. A 50% deposit is required at the time that your order is placed. This is non-
     refundable. The remaining balance will be invoiced to the client before the
     remaining completed order is delivered. Remaining balance is payable two
     months prior to the clients wedding date.
11. A signature is required for all orders. Once dispatched Sue Wells Designs
     accepts no responsibility for loss or damage if your order has been sent via the
     Post Office.
12. If the order is cancelled the client must pay for all work completed that exceeds
     the initial 50% deposit. In any case the initial 50% deposit is non-refundable.
     Refunds will only be issued if order is cancelled 6 months prior to the wedding
     date.
13. Refunds will only be made if the stationery is found to be faulty or does not meet
     the specifications outlined by the client at the final approval stage. Slight
     variations with materials used are due to the handmade nature of the work and
     therefore will not be seen as faulty.
14. The client is solely responsible for accessing the samples supplied by Sue Wells
     Designs and is required to highlight any amendments that may be needed when
     meeting with Sue Wells regarding the client’s order. Any amendments required
     after the meeting with Sue Wells Designs will incur an additional charge.
15. Increased stationery quantities requested after initial order has been placed will
     incur additional charges.
16. Please allow a minimum of 6 weeks from approval of samples to the completion
     and delivery of the order. However if your order is required ASAP an addition
     and charge of 10% of your total order will be added to your balance.
17. Prices are subject to change without any prior notice. However any price
     increase will not affect any confirmed orders at that time.
18. All orders are subject to stock availability. If Sue Wells Designs experiences
     difficulty with supply of necessary materials, the client will be informed and
     similar materials of the same quality will be suggested.
19. Sue Wells Designs are not held responsible for gaining the copyright permission
     for the use of hymns used in the Order of Service. This is for the client’s
     discretion.
20. Before any orders are placed with Sue Wells Designs all of the above Terms &
     Conditions should be read, understood and accepted by the client.
21. “Hand Crafted by Suzanne & Dorothy” labels are put on all of our stationery
     items and our website address printed on all Table Number or Name Cards &
     Table Plans.
22. The client hereby acknowledges that photo’s of their stationery items may
     appear on Sue Wells Facebook pages and the designs remain the copyright of
     Sue Wells Designs and may be used in future advertising campaigns.
23. The above Terms and Conditions do not alter or limit your statutory rights.

January 2010